Aintree FAQs

Walk-up tickets will be available for racedays that have not already sold out unless when specified otherwise. Please do check the website of each individual fixture or contact the racecourse directly if you require further information. Please note, for those purchasing tickets on the day, we will be taking card payments only. 

However, we do recommend that tickets are purchased in advance. Pre-booked tickets reduce the time taken to enter the racecourse on the day.

Once you have purchased your tickets, they will be emailed to you. Please note there may be a slight delay while your booking is processed.

Your ticket is designed to be either printed at home on your home printer and brought with you on the day or presented on arrival on your mobile phone from your email confirmation. You may also opt for your ticket to be sent to you via The Jockey Club app.

Please note that tickets are not currently being made available via our postal service.

Cash may be used when placing bets on the Tote and with all on-course bookmakers.

Please note that due to new laws prohibiting the use of credit to place a bet, all betting facilities on site will be unable to accept Apple Pay.

Children are very welcome at our racedays and can attend most fixtures free of charge when accompanying an adult. Children’s tickets are subject to availability and may be limited at high demand fixtures.

Under 18 tickets can be added to your basket for free when purchasing an adult ticket, except for a limited number of racedays when child tickets must be paid for.

If an event is cancelled or a fixture is abandoned our refund policy would apply. Please refer to our terms and conditions for more information

If you fall ill on a raceday and are able to get home safely we suggest you leave as soon as possible. If you need assistance please alert one of our racecourse team members who can contact qualified first aiders to help you.

RCA-issued accreditation, including badge schemes and metal badges, are accepted forms of entry at most fixtures but will be used in conjunction with the PASS system.
Please note there will be a small number of fixtures where RCA-issued badges and accreditation will NOT be accepted and you will be required to apply directly to the racecourse for accreditation. We ask you to continue to check the specific raceday information and contact the racecourse directly if you require further guidance.

Spectators are welcome to travel to and from the raceday by any form of transport. Ample parking is available at all our racecourses.

Our racecourses continue to operate on a ‘cashless’ basis, including concessions. However, cash may be used when placing bets with all on-course bookmakers.

Yes. The Tote and bookmakers will be present. For betting facilities only, contactless is recommended, but cash payments will still be an option.

Digital racecards for all fixtures can be found via The Jockey Club app. Printed racecards will be available on selected racedays. 

We ask you not to bring any food or drink on to the course - including alcohol and picnics – unless where otherwise stated in the specific raceday information.

Please contact the racecourse directly if you require further guidance.

In the event you cannot attend the raceday your ticket may be transferred to another person.

Get some inspiration for what to wear to our racecourse.

We offer complimentary admission to one accompanying personal assistant in circumstances where a person with a disability would otherwise be at a substantial disadvantage without the personal assistant. To guarantee availability, it is essential that you telephone us on the same day you make your ticket purchase if you wish to request a personal assistant ticket.

RCA metal badges (press/photography) to apply via PASS system the day before. Passcards must be displayed at the point of entry. Non accredited press/photographers will need to apply via the Racecourse.

• There is free car parking available at Aintree on non Grand National meetings.
• You will find parking for spectators at the West Tip. 
• The easiest way of reaching Aintree is by rail, with Aintree Station directly opposite the racecourse.
• Buses, taxis, private hire and trains all operate to Aintree and special arrangements have been made for them. Please see the sections relating to train, taxi and bus travel for more information on these services.

For The Randox Grand National Festival 

Car parking must be booked in advance and is now off-sale for 2024. 

Aintree Racecourse is located on the A59, just one mile from the M57 and M58, which link the M62 and M6.

Travel direct to The Grand National Festival with National Express. Coaches head to the racecourse from 13 key UK locations. View our Directions and Parking page for more information.

• Food and drink cannot be brought onto the racecourse and will be confiscated by security staff upon arrival.
• Aintree has a wide range of food and drink concessions on offer in all enclosures.
• Picnics can only be consumed in the Embankment Car Park.
  
  

Should you wish to bring a trade stand to Aintree Racecourse for our upcoming fixtures please contact  Peter.jardine@jockeyclubcatering.com

Currently the app is able to import tickets that are Print at Home. To import the tickets, either scan the QR code on the ticket pdf or enter the bookers email and order confirmation.

We will look to add further ticket types in 2024.

Cracked screens can prevent the ticket scanners from reading the mobile ticket. We suggest that you access your tickets using a friend’s phone, or print your ticket at home.

Your eTickets are attached as a PDF to the booking confirmation email. If you prefer to use paper, simply print the PDF.

When processing your booking you will choose the delivery method of your tickets. If you select Email or Print at home, these will be able to be imported into the app.

Once you have imported your tickets to the app, you will be able to view them by tapping My Visit and then Tickets. To view the ticket QR code, select a ticket and it will open. You will need the QR code for our ticket scanners.

If you have booked tickets for a group, we recommend, sending each individual their printed ticket and then they can download the app and import via the tickets QR code.

Firstly on the map select your enclosure and then use either the search or filter bar to find what you are you looking for.

You can download the app from the Apple App store or Google Play, simply search for the racecourse and click download.

The app can be downloaded on IOS and Android devices.

You will need to be using IOS 14 and above and on Android 5 as the minimum operating versions.

You can view the privacy policy for the app here

It is possible to use the app offline, all the functionality will still work but you will not receive any updates – all our racecourses offer free wi-fi on course.

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